Office Policies

CANCELLATION POLICY

We impose a $25 short notice reschedule or cancellation fee (less than 24 hours) or $35 no show fee when a client does not call or show up for their scheduled appointment time. This includes pre-paid services, series, Groupon and other discount coupon services (up to the paid value). Please call us immediately should a schedule change arise.

CHILDREN

This is an adult only environment.  Children under the age of 12 are not permitted in the spa or wellness office.   We do not have the staff to watch children and we would not want them to get hurt.  Please schedule appointments when you have reliable childcare available.

SPA ETIQUETTE

We kindly ask that you arrive 10-15 minutes before your scheduled treatment to allow ample time for check-in and preparation.  Your treatment will end at the scheduled time.

SAUNA ATTIRE

Our full-spectrum sauna and whole body vibration room is not a private room.  Even though the least amount of clothing is best when in a sauna, we do require that our clients remain clothed.  Nudity is not allowed.  The proper attire would be a tee-shirt, tank top, shorts, gym clothes, terry wrap or robe.  Because our sauna seats two people, there may be occasions when you will be sharing the sauna with another client. However, men will never share with a woman he is unknown to or another man.   We appreciate you respecting this policy.